ZoomInfo Software Engineer I Salesforce Support Recruitment 2026 – Bangalore
Job Description
ZoomInfo is hiring for the Software Engineer I – Salesforce Support position in Bengaluru, Karnataka. This role focuses on Salesforce Platform Operations, data operations, troubleshooting, and QA activities.
If you’re looking for ZoomInfo Software Engineer I Recruitment 2026, ZoomInfo Recruitment 2026, or ZoomInfo Jobs for Freshers 2026, this opportunity may be relevant. The position suits candidates interested in Salesforce Support Engineer Jobs, software engineering, platform operations, and technical support.
In this role, you’ll work as a Tier 1 Support Specialist – Salesforce Platform Operations, handling daily Salesforce operations. You’ll manage support tickets, troubleshoot user issues, monitor the platform, perform routine data loads, support testing efforts, and escalate complex technical problems as needed.
Key Highlights
| Detail | Information |
|---|---|
| Company | ZoomInfo |
| Job Role | Software Engineer I – Salesforce Support |
| Internal Job Title | Tier 1 Support Specialist – Salesforce Platform Operations |
| Location | Bengaluru, Karnataka, India |
| Job Type | Full-time |
| Job Level | SWE1 – Entry to Junior Level |
| Experience | 0–2 years |
| Department | Product & Engineering / Technology Delivery |
| Category | Engineering |
| Work Mode | Hybrid |
| Date Posted | September 8, 2026 |
| Req ID | JR108079 |
As a ZoomInfo Software Engineer I, you’ll be the main point of contact for day-to-day operations linked to the Salesforce platform. Your focus will be on Salesforce Platform Support. You’ll answer support tickets, troubleshoot problems, maintain data, and help with daily operational workflows.
This position also suits candidates considering ZoomInfo Salesforce Support Jobs, Salesforce Support Engineer Jobs, or other Software Engineer I Salesforce Support roles. Expect to work closely with business users, engineers, developers, and QA teams. You’ll document issues and assist in resolving production problems.
Roles and Responsibilities
Your tasks include:
- Monitoring Salesforce platform performance and error logs and filing bug tickets when needed.
- Managing daily support tickets and Salesforce troubleshooting activities.
- Escalating complex technical problems and updating business stakeholders.
- Using tools like Salesforce Data Loader, Salesforce Workbench, and Salesforce Import Wizard for import, update, export, and upsert operations.
- Managing user permissions, making basic configuration changes, and checking data integrity.
- Supporting Salesforce QA testing, including smoke and regression testing.
- Participating in requirements gathering and story refinement.
- Maintaining process documentation for common support scenarios.
- Identifying risks, dependencies, and defects in testing and communicating them to relevant teams.
This role involves responsibilities commonly associated with Salesforce Support Engineer Jobs and Tier 1 Salesforce Platform Operations.
Skills Required
You’ll need a basic understanding of Salesforce platform configuration and comfort with data-loading tools.
You should also know the basics of software delivery cycles, databases, and API testing. Any hands-on experience or familiarity with Salesforce API testing or Postman API testing is helpful.
Analytical thinking, troubleshooting skills, and strong communication are important for candidates considering Salesforce Support Jobs and other technical support roles.
Tools and Technologies
- Salesforce
- Salesforce Data Loader
- Salesforce Workbench
- Salesforce Import Wizard
- Postman
- API Testing
- Database Fundamentals
- Salesforce Platform Configuration
- QA Testing
- Smoke Testing
- Regression Testing
- Technical Troubleshooting
Eligibility Criteria
The job requires 0–2 years of experience in Business Analysis, Systems Analysis, Quality Assurance, or a related technology area.
Candidates need a Bachelor of Science degree in Computer Science, Electronics, or a similar engineering or technical field from a government-approved university.
Candidates looking for ZoomInfo fresher jobs, ZoomInfo recruitment for freshers, or entry-level Salesforce support opportunities should review all official requirements carefully before applying.
ZoomInfo Software Engineer I Salesforce Support – Experience Required
The position is intended for entry- to junior-level candidates with 0–2 years of relevant experience. Relevant backgrounds may include Business Analysis, Systems Analysis, Quality Assurance, or related technology areas.
Location and Work Mode
This job is based in Bengaluru, Karnataka, India, and is marked as hybrid.
If you’re searching for ZoomInfo Jobs in Bangalore, ZoomInfo Salesforce Jobs, ZoomInfo Bangalore Jobs, or Software Engineer Jobs in Bangalore, check the official listing for the latest work mode information. Check out the latest jobs for freshers in Bangalore and explore current opportunities from leading companies.
ZoomInfo Software Engineer I Salesforce Support Salary
There’s no salary or compensation information in the provided job description. Check the official ZoomInfo job posting or offer documentation for compensation details.
How to Apply for ZoomInfo Recruitment 2026
To apply, use the official ZoomInfo careers page.
Official Apply Link: ZoomInfo Recruitment 2026 – Apply Now
Steps
- Open the official ZoomInfo application link.
- Read the job details for the ZoomInfo Software Engineer I Salesforce Support position.
- Verify that you meet the experience and education requirements.
- Fill in your personal and professional information.
- Review and submit your application.
Follow ZoomInfo Recruitment 2026 and other ZoomInfo hiring updates by checking the official careers portal for additional job openings.
Frequently Asked Questions
What is the ZoomInfo Software Engineer I Salesforce Support role?
It is an entry- to junior-level position focused on Salesforce Platform Operations, troubleshooting, data management, support ticket handling, and QA activities.
Is the ZoomInfo Software Engineer I Salesforce Support job open to freshers?
The role requires 0–2 years of relevant experience. Recent graduates who meet the education, technical, and other requirements may be eligible to apply.
What experience is required for this ZoomInfo job?
The position requires 0–2 years of experience in Business Analysis, Systems Analysis, Quality Assurance, or a related technology area.
What qualification is required for ZoomInfo Software Engineer I Salesforce Support?
Candidates need a Bachelor of Science degree in Computer Science, Electronics, or a similar engineering or technical field from a government-approved university.
Which Salesforce tools matter for this job?
The role highlights Salesforce Data Loader, Salesforce Workbench, Salesforce Import Wizard, and API testing tools such as Postman.
Where is the ZoomInfo Software Engineer I Salesforce Support job located?
The position is located in Bengaluru, Karnataka, India, with a hybrid work arrangement.
What is the ZoomInfo job requisition ID?
The requisition ID for this position is JR108079.
What is the salary for ZoomInfo Software Engineer I Salesforce Support?
The available job description does not specify salary or compensation details. Candidates should check the official ZoomInfo job posting and offer documentation for compensation information.
How can I apply for ZoomInfo Recruitment 2026?
Candidates can apply through the official ZoomInfo careers listing using the application link provided above. Review the eligibility and job requirements before submitting your application.
Conclusion
The ZoomInfo Software Engineer I – Salesforce Support position in Bengaluru focuses on Salesforce Platform Operations, technical troubleshooting, data management, support tickets, and QA activities. Candidates with 0–2 years of relevant experience who meet the education and technical requirements can review the official job details and apply through ZoomInfo’s careers portal.
For more opportunities, check our latest fresher jobs and openings.
