Job Description
Vodafone Intelligent Solutions (VOIS) is hiring an Apprentice – Network Monitoring Engineer in Bangalore, Karnataka (Job Requisition ID 290781, posted October 4, 2026). If you’re into networking, or just glued to your laptop anyway, you might want to check this out. You’ll be part of Vodafone Intelligent Solutions (VOIS), which is basically Vodafone’s big tech-and-talent engine that does all the behind-the-scenes magic. With 30,000 folks spread over 28 countries, trust me, you’re not going to be bored.
The role includes monitoring customers networks, spotting faults, checking alarms, sending off timely warnings to customers when things break, dealing with ticketing, and being the bridge between customers and the tech team. Plus, you will gain experience working with IP networks, Cisco and managed networks.
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The role will require you to work rotational shifts 24x7x365. The candidate will need excellent communication skills, logical troubleshooting and be willing to work flexible hours.
VOIS Network Monitoring Engineer – Key Information
| Detail | Information |
| Company | Vodafone Intelligent Solutions (VOIS) |
| Role | Apprentice – Network Monitoring Engineer |
| Location | Bangalore, Karnataka, India |
| Team | Customer Services & Operations – Network Monitoring |
| Employment Type | Apprentice |
| Job Requisition ID | 290781 |
| Date Posted | October 4, 2026 |
| Shift Pattern | Rotational 24×7 |
| Qualification | Engineering Degree or Engineering Diploma |
| Experience | Approximately 1 year |
| Salary | Not disclosed by the company |
| Last Date to Apply | Not specified |
| Application | Online |
About VOIS
VOIS is a strategic arm of Vodafone Group Plc providing intelligent solutions using talent, technology and transformation.
With around 30,000 full-time employees, VOIS deliver technology and business services across 28 countries. Our teams support Vodafone and other telecommunication and technology partners to improve efficiency and drive transformation.
Network Monitoring Engineer – Responsibilities
Responsibilities include:
- Monitoring customer networks and network elements to meet SLA.
- Diagnosing and validating network alarms.
- Reporting incidents in a timely and accurate manner to customers where services have been impacted.
- Creating and managing tickets for investigation.
- Working with technical support, incident management, service desk and first line teams.
- Ensuring network is available and reducing downtime.
- Communicating network faults to customers.
- Supporting improvements and efficiencies.
- Working rotational shifts.
Skills Required for VOIS Network Monitoring Engineer
Candidates will need:
- Basic understanding of networking and Cisco.
- Knowledge of OSI model, TCP/IP, routing and switching.
- Working knowledge of Windows, internet browsers, Microsoft Office and email.
- Excellent communication skills.
- Logical thinking and problem solving.
- Attention to detail and team working.
- Open minded and able to work under pressure.
Eligibility Criteria
Candidates will need:
- Qualifications – Engineering Degree or Engineering Diploma.
- Networking – Basic understanding.
- Experience – Ideally around 1 year experience within an ISP, Telecom or Managed Services environment.
- Advantages – Experience of NOC, CCNA qualification, Postgraduate qualifications in Advanced Networking or experience of large IP networks.
Note for freshers: the posting mentions ideally around 1 year of experience in an ISP, telecom or managed services environment. Candidates with networking basics, CCNA preparation or internship exposure can check the official page for eligibility before applying.
Benefits & Development
This role will give you exposure to global IP networks, Cisco, enterprise monitoring and managed networks. You will gain skills in analysing network faults, reporting incidents, working within SLA, communicating with customers and working with different teams.
You will have the opportunity to learn from technical teams and develop your career within network operations.
How to Apply for VOIS Network Monitoring Engineer Job
Candidates can apply for this vacancy via the official Vodafone careers site.
- Go to the official Vodafone job application page.
- Review the requirements and qualifications.
- Select the apply button and complete the information.
- Submit your application.
- Apply for Apprentice – Network Monitoring Engineer.
Frequently Asked Questions
Where is the role based?
The role is based in Bangalore, Karnataka, India.
What qualifications do I need?
An Engineering Degree or Engineering Diploma.
Do I need any experience?
Ideally around 1 year experience within an ISP, Telecom or Managed Services environment.
Will I be working rotational shifts?
Yes, the role will require you to work rotational shifts 24x7x365.
Is CCNA mandatory for this role?
No. A CCNA qualification is listed as an advantage, not a requirement.
What is the salary for the VOIS Network Monitoring Engineer apprentice role?
The salary is not disclosed in the job posting.
Conclusion
This vacancy with VOIS as an Apprentice – Network Monitoring Engineer would be ideal for someone who is interested in networking, telecommunications and IT. The role will give you exposure to network monitoring, incident management and Cisco. You will gain practical skills within the technical industry.
Eligible candidates can view the job vacancy and apply via the Vodafone careers site. Please only apply via official channels to avoid any scams.
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